Cyber Policy
Funds transfer critical information
Where payment details are contained in an electronic communication or document, you:
MUST NOT
Transfer any funds (send, deposit, pay or transfer) of more than $10,000 Australian dollars or its equivalent in any other currency (or give any funds transfer information received to someone else) without first telephoning the apparent original sender to verbally confirm the account number, details and amounts by reading out and reading back the account and BSB numbers (or other specific payment details where applicable, e.g. if not a bank account) and confirming any instructions; and
MUST
Give the same warnings to anyone else known to be connected to the matter and anticipated to be involved in transferring or receiving any funds or funds transfer information (including but not limited to, agents, brokers, family members, accountants).
You must also:
· when calling to check payment details above, only use a phone number for the apparent original sender which you have verified from a source that is different to the communication containing those details, for example a separate paper communication or checking the person’s website or white or yellow pages telephone listing;
· contact the sender to check legitimacy before you open attachments, or click on hyperlinks or download buttons in unexpected emails; and
· contact us immediately if in any doubt about emails or any other electronic communications that appear to have come from you.